Retention Executive

Roles & Responsibilities

JOB PROFILE

·       Potential Identification – All clients will be assessed based on the total potential and making Complete MIS and maintenance as well.

·       Preparation and updating reporting MIS.

·       Renewal Activity (Camp, Audit, Inspection etc) with timeline of Renewal date minimum 3 months, Working on quotation with timeline of Renewal date minus 60 days, Initial quotation sharing with client with timeline of Renewal date minus 45 days.

·       Performing Events and activities for Client engagement as decided by the Team Head (TH)

·       Converting our renewals in our favor, however other Team members will also need to help if required by Retention and Renewal team

·       Cross sell and Upsell for existing accounts

·       Zoom/ Microsoft / Google meet are the tools of MEETINGS. If required physical meeting can be done if necessary only