Riskbirbal Insurance Brokers is committed to consistently
meeting or exceeding your service expectations. Whether it's
helping you make an informed decision about purchasing an
insurance plan, facilitating the purchase process, or ensuring
the seamless delivery of policy documents to your email or in
hard copy when needed, we aim to provide top-notch service.
However, if we ever fall short of your expectations and you
need to file a complaint, please don't hesitate to reach out
to us. Riskbirbal will make every effort to address your
concern promptly and aim to provide a resolution within TAT.
Escalation Matrix
In case the insurance company/policy holder feels that they
are not getting any revert from our end with the defined TAT.
following escalation matrix needs to be followed: