Terms of Service

Riskbirbal Insurance Brokers Pvt Ltd, referred to as "Riskbirbal," is pleased to provide you, our esteemed customer or client, with the following services (the "Services").
It is important to note that the ensuing Terms of Service hold legal significance and supersede any prior or alternative communications on the subject matter herein. Riskbirbal retains the right to modify these terms at its discretion, with prior notice given to you. By acknowledging the terms and conditions outlined below, you also agree to the conditions governing access to Riskbirbal's website.
Please be aware that Riskbirbal Insurance Brokers Pvt Ltd, holding the IRDAI Registration Code: IRDA/DB1017/2023, Certificate No. 896, with a license category of Direct Broker (Life & General), valid until 30-04-2026, oversees the presentation and management of insurance products. The Corporate Identification Number (CIN) for our organization is U67100DL2022PTC407258.
Services

1. Understanding your requirements for Health Benefits and Insurance (referred to as "the Product") and collecting relevant information about such a Product.
2. Utilizing gathered information to procure a Product quote from the market on your behalf.
3. Acting on your instructions for the acquisition of the Product.
4. Ensuring prompt communication of all policy-related information and documentation to you.
5. "Policy" encompasses any insurance policy provided by an insurer authorized under relevant laws, including the Insurance Act, 1938, the Insurance Regulatory and Development Authority of India Act, 1999, and associated Rules and Regulations.
6. Performing additional services mandated by law in alignment with our responsibilities as an insurance agent.
7. Offering technology-based services through our website, dashboard, and/or mobile application(s) for use by both employers and employees. These services include acquiring diverse insurance-related products and policies and accessing various health benefits and related services.
8. Liability Limits and Customer Duties
Please take note of the following responsibilities, obligations, and liability constraints regarding the products and services offered by Riskbirbal:
1. It is your responsibility to determine the nature of the product you wish to purchase. Riskbirbal assumes no responsibility or liability for purchases made by you.
2. You are obligated to promptly disclose all material information relevant to your requirements. Riskbirbal is not accountable for deficiencies in the information provided. This duty of disclosure applies before the coverage period begins and extends to any material changes after policy initiation.
3. Reporting all claims, identifying potential circumstances leading to a claim, and understanding the terms of your policy are your responsibilities.
4. Failure to comply may result in claim rejection, for which Riskbirbal bears no responsibility.
5. Riskbirbal is entitled to retain all fees and brokerage earned in compliance with legal requirements. No reimbursement of fees occurs in cases of policy or product cancellation, termination, or your decision to discontinue your engagement with Riskbirbal.
6. You shall indemnify and hold Riskbirbal, including its officers, employees, and agents, harmless against any losses incurred in connection with the execution of your instructions.
7. Riskbirbal assumes no responsibility for loss or liability resulting from your disclosure of personal details related to credit cards or bank accounts to any third party.
8. You expressly agree not to hold Riskbirbal liable for any damages, including but not limited to those resulting from the use or non-use of facilities, transactions carried out on your instructions, or any loss or damage due to defects, errors, failures, or interruptions in the provision of facilities.
9. Riskbirbal disclaims responsibility and liability for deficiencies in services provided by third parties, regardless of their affiliation with Riskbirbal.